FAQs and troubleshooting

Note

For problems connected directly to one of the modules please refer to module tutorials.

I can connect to rc_visard’s Web GUI but the sensor is not reachable from URCap

Make sure that rc_visard and robot have a valid ip address in the same network segment.

Can I connect multiple rc_visards to my robot

Currently it is not possible to work with multiple sensors connected to a single robot.

I can not install Roboception’s URCap

To install Roboception’s URCap, the controller version has to be 3.7.0 or higher.

Is it possible to set the parameters of the rc_visard directly in UR program?

It is possible to set rc_visard parameters with the rc_set_parameter Expert Function.